In an astonishing turn of events, Paypal has sent a letter to the husband of a deceased woman telling that by dying, she has breached their terms of service and that they were terminating their contract with them, according to an article published by the BBC. The woman had a debt to the company and while his husband communicated that, Paypal answered as recounted.
Paypal is one of the most important payments services in the world, second only to the China Based service Alipay; allied with eBay it has achieved a great level of success by turning itself into an internet bank of sorts. But it has been splashed lately as a greedy company because it ramped up the fees for international purchases and remittances.
But this time Paypal has gone too far in the collection of a debt. The debt of a deceased 37-year-old woman named Lindsay Durdle, that died of breast cancer last May. Lindsay owed PayPal more than 3,000 euros in her account, and PayPal sure went for its money.
Her husband did the right thing and notified the payment service about what happened with his late wife, sending them her ID and her death certificate to them. But then, a letter arrived at their residence directed to his late wife saying that, by dying, her wife had breached their terms of service and that they would act to get the full amount of their debt repaid.
Mr. Hurdle was astounded by the letter but remained leveled about it. He declared:
I’M A MEMBER OF THE CHARITY WIDOWED AND YOUNG, AND I’VE SEEN FIRST-HAND IN THERE HOW A LETTER LIKE THIS OR SOMETHING LIKE IT CAN COMPLETELY DERAIL SOMEBODY
A PayPal spokesperson declared that this was some kind of internal mistake. Paypal has been attacked by the emergence of cryptocurrencies as alternative payment forms, but they have been repeatedly shunned by their spokespersons by saying that they are experiments that have no real value to this date.